Arrival Guidelines

Even if you have visited us before, please look at the reference timings for the performance you have booked, as they become available.

Thousands of people attend 11Arches live performances each time, and you’ll be surprised how quickly you can reach our site on the local road network, and how quickly we send off thousands of visitors each time after the show.

And yet, as with other large-scale events with complex logistics, we kindly ask you to reach Security / Ticket checks by a certain time to make sure thousands of people have a smooth and relaxed experience. We may not guarantee your entry in time for the performance otherwise.

For Kynren

We kindly ask you to reach :

Security / Ticket checks at least 1-hour before the start of the Kynren performance. We may not guarantee your entry in time* for the performance otherwise. 

Therefore may we suggest you reach:

  • your shuttle bus pick up point well in advance and certainly no later than 1 hour 30 minutes to board the last shuttle or you may be refused boarding. Visitors will be boarded on a first come first served basis.
  • your car park at least 1 hour and 30 minutes before the start of the Kynren performance, earlier if you have booked a shuttle ride,
  • your seat 5 to 10 mins before the start of the Kynren performance. From our Ticket check to the Tribune, there is a 350-meter walk on a mostly flat path for all our visitors.

For Fina and the Platinum Street Party

Security / Ticket checks at least ½ hour before the start of the performance of Fina and the Golden Cape at 5.30pm. We may not guarantee your entry in time* for the performance otherwise.

Therefore may we suggest you reach:

  • your shuttle bus pick up point well in advance and certainly no later than 45 minutes before the start of the performance at 5.30pm to board the last shuttle or you may be refused boarding. Visitors will be boarded on a first come first served basis.
  • your car park at least 45minutes before the start of the performance at 5.30pm, earlier if you have booked a shuttle ride,
  • your seat 5 to 10 mins before the start of the performance. From our Ticket check to the Tribune, there is a 350-meter walk on a mostly flat path for all our visitors.

For the Pyromusical

Published when tickets are on sale

* For operational reasons, we cannot guarantee entry to our venue to latecomers.

Please do take a moment to look at our terms and conditions of sale.